The Snake Radio Customs Expose
Courtesy of "CB kidd" on YouTube
Before we begin you need to understand the facts first:
1. This happened over a weekend, I had no incentive to reply until Monday but again.. Support and helping everyone is everything to me.
2. If there's a problem my customer contacts me and with simple step by step troubleshooting advice from me all is resolved. Vast majority of my customers have basic soldering skills and basic knowledge of electronic principals, yet they can resolve the issue with my help. Majority of issues are very simple to troubleshoot and rectify. The most common is dry solder joints, bad crimping of the cable connectors and not isolating all programming pins on PLL.
3. When I eventually go off at him is when I've realized he is a tool and has wasted my time that I should have been spending with my family instead. Sadly I will never get this time back.
4. Timmy bought a kit version of DigiMax Lite V2.0 ie. all components were tested and supplied brand new with step by step simple to understand instructions on assembly and installation. My kit is designed to be assembled and installed by people with basic soldering skills using easy to understand step by step (with detailed photos) instructions eliminating spending extra $100's on a professional technician for the install.
5. I have hundreds and hundreds of my kits out there assembled and installed by people with basic soldering skills with no issues whatsoever.
6. Timmy whines about his customer waiting for 7 months on the radio, I only heard about the issue a day ago and I have tried to help him.... How is this my problem???
7. He whines about my kit not being provided in an anti-static bag, but I've never seen on any of his videos (all of them deleted just recently) him using an anti-static mat for the poor radios he works on and most importantly wearing an anti-static wrist band... What a dick.
8. Timmy opened a PayPal case for "item not as described", the dumb arse provided his own video (above) describing the issue to myself and Paypal as evidence. It was obvious he used parts that were not included with the kit I supplied. I spoke to PayPal on the phone and pointed out that in his own video he had replaced 6 components and bragged about it (I hope he didn't take my brand new board and hosed it down with his awesome garden hose!!!) The components he replaced stuck out like dogs balls. PayPal informed me that "If the customer replaced 1 part then the case will be dismissed in my favour as it voids any warranty"
9. Timmy got scared with me taking him up on going public and closed the PayPal case before he would be humiliated. However it's a bit too late now... He's wasted way too much of my time including me having to have to put this up on my website. I should send him a bill but I know he's not good for it being a shonky hack...
10. What a TOOL!!
Please read the emails from BOTTOM of this page up..
________________________________________
From: TIM S.R.C.OWNER [mailto:SRCSERVICE@COX.NET]
Sent: Thursday, 17 August 2017 5:01 AM
To: Sales@CircuitDomain.com
Subject: closed case
I closed the pay pal case. Tim
________________________________________
From: Circuit Domain [mailto:Sales@CircuitDomain.com]
Sent: Tuesday, 15 August 2017 7:01 AM
To: 'TIM S.R.C.OWNER'
Subject: RE: 858 board
Tim, I care for everyone that get’s ripped off by a dodgy “technician” like you and you really are done now.
Tim thinks “?????? Oh yeah….. I picked on the wrong person. “
Since you pulled the “I want my money back for assembling your perfectly good new components in to your professionally manufactured circuit board and demanding the money back for my incompetence during assembly” usual trick.
You have no idea what you are doing! Why would you replace multiple parts on my kit??? Did you design it???? Did you write the code for it??? Have you ever designed a microcontroller board before?
Since you became a total DICK to me I have seen an astounding number of reviews aimed at the little SNAKE you are.
I have no issues with LesComm boards (see how I've written it to follow his brand??? Capital L and capital C to promote his brand, but you have no idea what a brand is do you..) They are great, different approach to DigiMax but they work well.
PS. I know you can use the “SHIFT” key because there are some words below that are all in capitals. Are you evolving??? LOL
Regards,
Mac
WWW: www.CircuitDomain.com
Email: Sales@CircuitDomain.com
________________________________________
From: TIM S.R.C.OWNER [mailto:SRCSERVICE@COX.NET]
Sent: Tuesday, 15 August 2017 5:18 AM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
I did not butcher it man why would you even say that. It is not true at all I did everything as exacty per your instructions which could be better in a few places and as all your instructions said to do mac. do not call me an idiot man you board was defective 2 in a row and the first one was one YOU built and shipped in a plastic non static bag and it had the same display issues. What gives mac? I have all the proper tools for the cables and it was tested everything was working fine except for the display it took me 3 hrs to build and install the board and then i get to the end and the display does not work again. Put yourself in my shoes. How mad would you be to have to tell the customer the board does not work after waiting for 8 months for their radio to be done. So All you had to do was say ok tim ill send you another built and TESTED board that would have been my response to my customer and it would have been all done. Now i have to spend 100.00 for a lescomm board and the customer now has to wait longer and im out my 3 hrs of labor time now also So do not even go to the butchering bs it is just not so. I did the video I showed you it was not working even before any resistors or any testing was done. You are just not willing to admit you board had a problem. I am not an idiot I have done over 2000 148 gtls and over 700 2000 gtls all with lescomm boards and some dave boards and some of your boards and all the other boards I got from you were fine it was just this last 2. Of course your going to blame me. Ok if I get on your site It will be on man. You better re think that it is not going to hurt my business 1 bit.
________________________________________
From: Circuit Domain
Sent: Monday, August 14, 2017 11:12 AM
To: 'TIM S.R.C.OWNER'
Subject: RE: 858 board
Idiot says: “im not going to go public “
Reply: Really??? That is swell!!!! Thank you Sir…… I was so afraid you would go public… especially after you said you would in the emails below and I quote “You may want to re think that going forward If you have any business left after my video goes public”.
<BRRR> Wrong answer you DUMB ARSE! You are going on my website because I do not tolerate threats and shonky dickheads threatening me.
Idiot says: “i just wont buy from you again” (check that gramma of yours you spastic)
Reply: You just made my Black List…. Come to think of it, I haven’t had one before but YOU ARE NUMBER ONE! On it.
Idiot says: “you spent about 20 minutes helping me what are you talking about all weekend?”
Reply: Dickhead, you are 1 day behind Australia and tagged email time of you wasting my time is between Friday 11-8-2017 12:46PM and Saturday 12-8-2017 7:15PM (that’s when I realised you are a tool and stopped wasting my time with you)
Idiot says: “you do need to use ststic free bags though you cant argue with that”(gramma and possible a ……. Spell check perhaps??)
Reply: There are hundreds of my DigiMax Lite circuits out there, the only one that is not working is the one you had your hands on.
Now, here is the reality stepping in.
1. Please explain why there is a PayPal case to get your money back after you butchered a perfectly new DigiMax Lite kit still open? P.S. PayPal already knows you killed it…. So good luck with this one.
Regards,
Mac
WWW: www.CircuitDomain.com
Email: Sales@CircuitDomain.com
________________________________________
From: TIM S.R.C.OWNER [mailto:SRCSERVICE@COX.NET]
Sent: Tuesday, 15 August 2017 1:54 AM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
im not going to go public i just wont buy from you again i just want my money back. That`s all and you spent about 20 minutes helping me what are you talking about all weekend? you do need to use ststic free bags though you cant argue with that
________________________________________
From: Circuit Domain
Sent: Monday, August 14, 2017 6:23 AM
To: 'TIM S.R.C.OWNER'
Subject: RE: 858 board
Another threat from you? Really?? Are you that stupid????
OK, let’s have it your way and go along with your threats of making rubbish accusations about me going public even though the problem was your questionable soldering skills.
Again, you purchased a kit (all premium brand new components were supplied in the kit), just because you can not assemble a simple circuit does not make it my problem.
I despise arrogant and most importantly stupid people, the stupid (you I’m talking about just in case you didn’t get it) will be the feature on my website for a long time.
I have had few days to think about this and originally I was going to let it go but after spending most of my weekend trying to help you out and wasting my time dealing with your child tantrum instead spending this time with my family I have decided that you have no Idea about electronics let alone microcontrollers or programming.
I have hundreds of DigiMax kits out there (most of which installed by people with basic soldering skills, not technicians) which work as designed.
I am happy you threatened me with “public exposure” because you killed my perfectly good circuit.
You are just about to become a star on my website.
PS. I have never dealt with anyone that is such a DICK! In the past (oh wait, the MOD Yahoo group LOL)
Regards,
Mac
WWW: www.CircuitDomain.com
Email: Sales@CircuitDomain.com
________________________________________
From: TIM S.R.C.OWNER [mailto:SRCSERVICE@COX.NET]
Sent: Monday, 14 August 2017 12:39 PM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
I told you everything i did i ohmed it all i tested everything and this was the second board that had display issues i have proof if that as well and i showed you my professional crimp tool so sorry your board is the problem and you do not cvare about anything but money. You should be smart enough to know that you need to put sensitive electronics in a static free bag not a sandwich bag! WTF man, mac don t email me again i wont see it. I guarantee you you would loose a public fight with me and don`t you forget it and i will get my mnoney back trust me on that.
________________________________________
From: Circuit Domain
Sent: Sunday, August 13, 2017 7:26 PM
To: 'TIM S.R.C.OWNER'
Subject: RE: 858 board
There’s no need for threats as I can also post a review of your conduct on my website for all to see.
This is very unprofessional of you throwing a tantrum and not willing to work with me to help you find the issue.
I have been trying to help you from the first instance you asked me to help you but now you are just wasting my time with your little tantrum.
Truth of the matter is that all parts have been tested prior to shipment so the issue is with your assembly.
Regards,
Mac
WWW: www.CircuitDomain.com
Email: Sales@CircuitDomain.com
________________________________________
From: TIM S.R.C.OWNER [mailto:SRCSERVICE@COX.NET]
Sent: Saturday, 12 August 2017 7:15 PM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
ok just what i thought money over reputation like most out in the world. What as shame man. You pack your boards in a non static plastic sandwich bag and expect the ic`s to not get damaged? That fact alone make it a open and shut case in my favor. You may want to re think that going forward If you have any business left after my video goes public.
________________________________________
From: TIM S.R.C.OWNER
Sent: Saturday, August 12, 2017 12:23 AM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
The board was sold to <name removed> last year, would you like his email so he can tell you what happened? He watched me struggle with for an hour on my live bench camera and after your board that YOU built that he sent in with the radio did not work EITHER. He had to purchase a lescomm board from me to replace it. I have the pay pal transaction for the lescomm board. I had it all installed and the display had 2 segments out ONCE AGAIN! so I hope you make a smart choice and not be ignorant to my problems with your boards.
________________________________________
From: Circuit Domain [mailto:Sales@CircuitDomain.com]
Sent: Saturday, 12 August 2017 5:04 PM
To: 'TIM S.R.C.OWNER'
Subject: RE: 858 board
I am not trying to say your skills are no good, all I’m saying is that the signal is not getting from Pin 12 of U1 to Pin 5 on LED.
Regards,
Mac
WWW: www.CircuitDomain.com
Email: Sales@CircuitDomain.com
________________________________________
From: TIM S.R.C.OWNER [mailto:SRCSERVICE@COX.NET]
Sent: Saturday, 12 August 2017 4:54 PM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
you saw the video mac my assembly is perfect
________________________________________
From: Circuit Domain [mailto:Sales@CircuitDomain.com]
Sent: Saturday, 12 August 2017 4:49 PM
To: 'TIM S.R.C.OWNER'
Subject: RE: 858 board
Tim, All components are new. The kit was sent out as specified, unless you can return the kit in it’s original condition as supplied to you then only conclusion is that the problem is with your assembly.
I am trying to help you here.
Regards,
Mac
WWW: www.CircuitDomain.com
Email: Sales@CircuitDomain.com
________________________________________
From: TIM S.R.C.OWNER [mailto:SRCSERVICE@COX.NET]
Sent: Saturday, 12 August 2017 4:45 PM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
ok mac i am going to open a case in pay pal then
________________________________________
From: Circuit Domain [mailto:Sales@CircuitDomain.com]
Sent: Saturday, 12 August 2017 5:04 PM
To: 'TIM S.R.C.OWNER'
Subject: RE: 858 board
Again, I can not guarantee someone’s assembly skills as you would not guarantee if you were in my place.
Again, not saying your skills are in question. It is something simple and I’m sure we can get it sorted out.
Regards,
Mac
WWW: www.CircuitDomain.com
Email: Sales@CircuitDomain.com
________________________________________
From: TIM S.R.C.OWNER [mailto:SRCSERVICE@COX.NET]
Sent: Saturday, 12 August 2017 4:58 PM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
this is the second board received from you that had display issues. Your answer should be ok Tim I will send you a new board no charge when i get v 2.4 done not you test this test that. I built it perfect took my time and tested all the lines all traces on your board all cabling and they all ohmed out and the radio fired right up except for the display problem AGAIN. One of your boards did not work for the second time now and i will also have a statement from the other guy that bought one that he wasted 100.00 on that had a display issue and we ended up installing a lescomm board in his 2000 and now this one did not work again for the second time so now Im going to have to go on my you tube channel and tell everyone what happened and that you are not going to take care of me and your blaming my assembly of course. You do n ot care about your reputation obviously you only care about money. So before i put up the video YOU need make a choice. YOU can send me a new working built board by you test and working or get a video put up on my channel that gets 1000 views a day those are your 2 choices it is very simple for you to make this choice
________________________________________
From: Circuit Domain [mailto:Sales@CircuitDomain.com]
Sent: Saturday, 12 August 2017 5:07 PM
To: 'TIM S.R.C.OWNER'
Subject: RE: 858 board
Look, if you want me to help you, you need to carry out my tests as I don’t have your board here.
The components you replaced don’t have to be within 1% tolerance, the caps have no bearing on the problem you are experiencing, they are just a part of the PSU circuit.
There are 2 reasons that this may happen:
1. most likely signal from Pin 12 is not getting to LED
2. Pin 12 on U1 was damaged electrically during assembly (U1 was tested before shipping)
Put it on a scope .
Regards,
Mac
WWW: www.CircuitDomain.com
Email: Sales@CircuitDomain.com
________________________________________
From: TIM S.R.C.OWNER [mailto:SRCSERVICE@COX.NET]
Sent: Saturday, 12 August 2017 4:53 PM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
they are i tested and changed them they are all good
________________________________________
From: Circuit Domain [mailto:Sales@CircuitDomain.com]
Sent: Saturday, 12 August 2017 4:36 PM
To: 'TIM S.R.C.OWNER'
Subject: RE: 858 board
Display problems are not due to components, in all cases I’ve seen they derive from assembly. (signal not getting through to LED)
All U1 chips are tested prior to shipping a kit.
1. Please confirm R1 to R8 are 470 ohm.
2. Please confirm you read 470 ohm between Pin 5 on LED display and Pin 12 of U1
R1 through to R8 are the current limiters for each segment on LED and they must be 470 ohm.
If you have an oscilloscope then you can check if the signal goes through.
Connect channel 1 to base of Q2 (middle pin) and channel 2 to Pin 12 of U1, use channel 1 as trigger.
When channel 1 goes HI then channel 2 should be HI too (make sure radio is on channel that displays the problem)
I can not accept return of boards that have been assembled by someone other than myself (you understand that)
I can repair the boards at a charge but the board needs to be sent here.
V2.4 is still being coded and tested, not available for sale yet but I’m hoping some time this or next week.
Regards,
Mac
WWW: www.CircuitDomain.com
Email: Sales@CircuitDomain.com
________________________________________
From: TIM S.R.C.OWNER [mailto:SRCSERVICE@COX.NET]
Sent: Saturday, 12 August 2017 3:23 PM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
@ boards in a row with display problems and here is my crimp tool
________________________________________
From: Circuit Domain [mailto:Sales@CircuitDomain.com]
Sent: Saturday, 12 August 2017 2:00 PM
To: 'TIM S.R.C.OWNER'
Subject: RE: 858 board
The most likely issue is the connectors on Display cable not being crimped on tight enough.
The fix should be very simple.
The segment not working is segment “G”
Please check connectivity (display cable connected):
1. There should be a 470 ohm between Pin 5 on LED display and Pin 12 of U1, if not then follow below steps.
2. There should be a short between Pin 5 on LED display and Pin 14 of the connector on Display PCB
3. There should be a short between Pin 14 of the connector on Display PCB and Pin 14 of the connector on Main PCB
4. There should be a short between Pin 14 of the connector on Main PCB and right side of R7.
5. There should be a short between Left side of R7 and Pin 12 of U1.
R17 and R18 are not used on this version.
I am all out of stock for V2.0 the new version of V2.4 will be on sale shortly.
Regards,
Mac
WWW: www.CircuitDomain.com
Email: Sales@CircuitDomain.com
________________________________________
From: TIM S.R.C.OWNER [mailto:SRCSERVICE@COX.NET]
Sent: Saturday, 12 August 2017 11:39 AM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
Just to let you know i also ohmed out all the traces and everything found no bad traces and still missing segments. I would not be bothering you if it was a working unit and if i did something wrong i would pay for another and tell you i did something wrong that's how i roll i always tell the truth. My address is Tim < address removed> please send me a working board i only need a fully working built board not the encoder not the displaty etc etc
________________________________________
From: TIM S.R.C.OWNER
Sent: Friday, August 11, 2017 5:18 PM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
So please send me a working board at this point all build and ready to plug in please and get it out to me asap please. thank you I did nothing wrong the radio is trans and receiving and everything send me the tracking info as well
________________________________________
From: TIM S.R.C.OWNER
Sent: Friday, August 11, 2017 4:40 PM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
https://youtu.be/Pj3etksKSIY ok led changed still not working you can call me on the phone tool free < number removed> if you have any ideas. I need a working board built and tested sent out and i will send this one back to you i am not going to pay for shipping either this is nothing i have done 2nd failure same thing on both boards
________________________________________
From: TIM S.R.C.OWNER
Sent: Friday, August 11, 2017 3:17 PM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
https://youtu.be/HkYwTXm4Td0 ok have another issue with the display missing segments please watch the video and get back to me
________________________________________
From: TIM S.R.C.OWNER [mailto:SRCSERVICE@COX.NET]
Sent: Saturday, 12 August 2017 1:54 AM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
Ok thanks max yea in reality i have only done about 10 digimax boards and they were all 8719 radios ones i know real well yes your right your instructions are clear just the 858 board pics were not familiar and a different radio, pictures for me make it a lot easier of the radio i am doing. However i just wanted to verify the isolation thing for sure and the pic you have there really helps. I have spent 15 hrs restoring the radio and did not want to kill it so better to ask and verify. thanks man and if this one goes good i may be doing more of these
________________________________________
From: Circuit Domain [mailto:Sales@CircuitDomain.com]
Sent: Friday, 11 August 2017 9:10 PM
To: 'TIM S.R.C.OWNER'
Subject: RE: 858 board
Thank you for the video link and I think I can help you.
I have not have had 1 enquiry about my documentation not being clear enough in the hundreds of kits that were sold.
I am also very surprised that you (having done hundred’s of radios, not a novice) would have issues??
The install is no different than V1.2 that you have done many of.
I don’t have this radio so I can not do a video etc. however I have edited 858 pinout to include DigiMax Radio cable connections for you (Page 6 and 7 of DigiMax Lite V2.x Installation Instructions V1.1 manual which shows all you need)
And most important, yes you need to isolate and make sure P0 --> P9 on PLL is only connected to DigiMax.
Hope this helps….
Regards,
Mac
WWW: www.CircuitDomain.com
Email: Sales@CircuitDomain.com
________________________________________
From: TIM S.R.C.OWNER [mailto:SRCSERVICE@COX.NET]
Sent: Friday, 11 August 2017 12:57 PM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
i just want to solder the wires from your board on the top side of the radio pll up not the solder side so if you can just show me that that would be great and show me what pins to isolate please with a video
________________________________________
From: TIM S.R.C.OWNER
Sent: Thursday, August 10, 2017 7:53 PM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
a video would be even nicer of exactly how to do it im dyslexic and if things aren't clear i get frustrated so either do a video for me or draw an exact diagram of what wires with the colours go where and what traces do i cut please and do i leave that resistor block in on the selector cable side?
________________________________________
From: TIM S.R.C.OWNER
Sent: Thursday, August 10, 2017 7:45 PM
To: Sales@CircuitDomain.com
Subject: Re: 858 board
max do you have an exact picture of the old president Washington 858 pll connections for the cable the lines comming from the board do the go to p0 through p9 as shown on your pll diagram the p0 through p 9 pins on the pll? and when you say isolate the traces all must be cut to those pins and they cannot touch anything else or connect to anything else? but going to your board? see video
https://youtu.be/eHCaq9SsjHs
________________________________________
From: Circuit Domain
Sent: Sunday, March 26, 2017 9:47 PM
To: 'SNAKE RADIO CUSTOMS CB RADIO RESTORATION'
Subject: RE: 858 board
Thanks.
The file is too big for email so please use this link to download the documents:
<Link was provided>
Squelch tap is here:
<Link was provided>
It is the yellow wire spliced to blue wire of radio cable.
Regards,
Mac
WWW: www.CircuitDomain.com
Email: Sales@CircuitDomain.com
________________________________________
From: SNAKE RADIO CUSTOMS CB RADIO RESTORATION [mailto:snakeradiocustoms1@gmail.com]
Sent: Monday, 27 March 2017 3:43 PM
To: Sales@circuitdomain.com
Subject: Re: 858 board
ok order placed
________________________________________
On Sun, Mar 26, 2017 at 9:37 PM, SNAKE RADIO CUSTOMS CB RADIO RESTORATION wrote:
ok im going to get one from you blue display ordering now. I will just need some pics for the radio board hookup points and wiring colors to what pin for the 858 i dont have the 858 in either pdf i got from you a long time ago. So send me a new pdf please thanks man
________________________________________
On Sun, Mar 26, 2017 at 9:26 PM, Circuit Domain wrote:
The instructions are as per usual, generic with procedures to find the correct tap point for squelch.
Regards,
Mac
WWW: www.CircuitDomain.com
Email: Sales@CircuitDomain.com
________________________________________
From: SNAKE RADIO CUSTOMS CB RADIO RESTORATION [mailto:snakeradiocustoms1@gmail.com]
Sent: Monday, 27 March 2017 3:20 PM
To: Sales@circuitdomain.com
Subject: 858 board
ok so do you have full instructions for the president Washington the hook up points etc etc
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